IQ Panel 2+ - Help

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A trouble condition on a Qolsys IQ Panel 2 is indicated by a yellow bar at the top of the screen and the panel emitting a recurring sound. It signifies a potential issue with the alarm system, such as a low battery, sensor malfunction, or a tamper condition. To clear the trouble condition, you need to identify the cause and address it, then acknowledge the message on the panel. 

Troubleshooting Trouble Conditions:
  1. 1. Check the Status Menu:
    The status menu provides details about the trouble condition, including the specific sensor or device involved. 

  2. 2. Identify the Cause:
    Common causes include low batteries, sensor malfunctions, or tamper conditions (e.g., someone opening the panel cover). 

  3. 3. Resolve the Issue:
    For example, replace the low battery, check sensor communication, or ensure the panel cover is properly closed. 

  4. 4. Acknowledge the Message:
    Once the issue is resolved, you can acknowledge the message on the panel to clear the trouble bar and allow the system to function normally. 

  5. 5. Sensor Malfunction:
    If a sensor is reporting a malfunction, ensure it's properly installed, powered on, and within range of the panel. You can also try power cycling the sensor. 

  6. 6. Radio Not Responding:
    If the panel reports "radio not responding," you can try power cycling the panel by navigating to Settings > Advanced Settings > Power Down, disconnecting the battery, and then powering the panel back on. 

  7. 7. AC Power Failure:
    If the panel is showing an AC power failure, ensure it's plugged into a working outlet and try a different outlet. 

IQ BATTERY

The IQ Battery is the factory replacement battery for the IQ Panel 2 and 2 Plus.

QR0041-840 (IQ Panel 2 and 2 Plus)

 

Qolsys Sensors - Replacement Battery Guide

Below is a chart of the various sensors used with Qolsys systems (predominantly IQ & IQ2 series alarm systems). Included is the Sensor Type (primary use), Part #/Description (mostly used by dealers), Voltage, Type (of battery used), Quantity (needed), and Picture (of the sensor; can be clicked to enlarge image if available). While some battery types may appear identical (typically the coin type batteries), it is important to use the listed type of battery to ensure the sensor works correctly and is not damaged.

Sensor Type Part # / Description Voltage Type Quantity Picture
Door / Window QS1132-840 -- IQ Micro Door / Window Sensor 3v CR1632 1
Door / Window QS1135-840 -- IQ Mini Door / Window Sensor 3v CR2032 2
Door / Window QS1113-840 -- IQ Door / Window Sensor 3v CR2 1
Door / Window QS1134-840 -- IQ Recessed Door / Window Sensor 3v CR2 1
Door / Window QS1137-840 -- IQ Mini Extended door/window sensor with aux input 3v CR2032 2
Motion QS1231-840 -- IQ Pet Immune Motion 1.5v AAA 2
Tilt QS1131-840 -- IQ Tilt Sensor (Overhead Doors) 3v CR2032 2
Glassbreak QS1431-840 -- IQ Glassbreak Sensor 3v CR123A 2
Shock QS1138-840 -- IQ Shock Sensor 3v CR123A 1
Flood QS5536-840 -- IQ Flood Sensor 3v CR2032 2
Temperature QS5535-840 -- IQ Low / High Temperature Sensor 3v CR2032 2
Doorbell QS1119-840 -- IQ Doorbell 3v CR2032 2
Smoke QS5110-840 -- IQ Smoke / Heat Detector 1.5v AAA 3
Carbon Monoxide QS5210-840 -- IQ Carbon Monoxide Detector 3v CR123A 1
Image Sensor QZ8103-840 -- IQ Image Sensor 1.5v LITHIUM AA 2
Image Sensor QZ8100-840 -- IQ Image Sensor 1.5v LITHIUM AA 2
Keyfob QS1331-840 -- IQ 4-Button Keyfob 3v CR2032 1
Pendant QS1332-840 -- IQ Emergency Pendant 3v CR2032 1
Pendant QS-6110-P01 -- IQ Emergency Pendant - Cannot Replace Battery -
Fall Pendant QS1314-840 -- IQ Fall Pendant 3v CR2477 1
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