FAQs

1

How do I change and add user codes?

PC 1555, PC 5010, PC 1616, PC 1832, PC 1864
Master Code: To program the master code, enter [*][5][current master code][40][new master code]. The master
code must be four digits long. Press [#] to return to the ready state.
Additional Codes: Up to 32 additional access codes may be programmed.
Duress is user # 33

2

How do I program new user codes?

Enter [*][5][master code][code number 01-32][new access code]. The code number is a double digit number for 01-
32. Access codes must be four digits. Enter digits 0-9 only. Press [#] to return to the ready state.

3

How do I erase a user code?

Enter [*][5][master code][code number 01-32][*]. Press the [#] to return to the ready state.
The master code cannot be erased.

4

How do I activate the chime mode?

PC 1555, PC1575, PC 5010
LED Keypad
Enter [*][4] to turn the door chime feature on and off. When the command is entered the keypad buzzer will beep 3
times if the door chime feature is enabled and will sound one long beep if it is disabled.
LCD Keypad
Start with the panel in the disarmed mode, press [*] to enter the function list, then scroll to fine Door Chime. Press
[*] or [4] to enable or disable the door chime feature. Press [#] to return to the ready state.

5

How do I Reset the clock (Loss of System Time and Date)

To reset press [*] [6], then the Master Code, then [1]. Enter the time in military (24hr) format 00:00 to 23:59. Then,
enter date as MM DD YY, then #.
Ex. (time) 10:00 am is 1000 2:30 pm is 1430

6

Bypassing Zone

PC 1555, PC 5010, PC 1616, PC 1832, PC 1864
Press the * button then 1, then two digit zone number, then #.

7

How do I reset my Smoke Detector?

PC 1555, PC 5010, PC 1616, PC 1832, PC 1864
Press [*] [7] [2]

8

Identifying Trouble or Service Conditions

PC 1555, PC1575, PC 5010

A trouble will be indicated by the Trouble light which will remain on until the trouble condition is cleared. To view
the type of trouble condition, press [*][2]. One or more zone lights will turn on, indicating the various trouble
conditions.

Example: You press *2 and zone 5 is lit, press 5 see which specific zone number is faulted.