2gig GC3 - Help
FAQs
1
What Should I Do If There's a Low Battery
Replace the battery in the panel or sensor.
2
It Says There's a Communication Failure
Check for cellular or Wi-Fi connectivity, or a problem with the central monitoring station.
3
What Do I Do About a Sensor Tamper
Ensure the sensor is properly mounted and the tamper switch is pressed down.
4
AC Power Failure
Check the power outlet and transformer connection.
5
There's a Sensor Failure
Ensure the sensor is within the system's range and properly installed.
6
How To Acknowledge a Trouble Alert
7
A 2Gig trouble condition on your alarm system
Troubleshooting Steps:
1. Identify the Trouble:
The keypad will show the specific trouble condition, such as low battery, communication failure, or sensor tamper.
2. Acknowledge the Alert:
You can temporarily silence the beeps by acknowledging the trouble condition on the keypad, but this doesn't fix the issue.
3. Fix the Problem:
Address the underlying cause of the trouble condition, such as replacing batteries, ensuring proper sensor placement, or addressing communication issues.
4. Clear the Trouble:
Once the issue is resolved, the trouble condition should disappear from the keypad.
5. Test the System:
You can test the system to ensure the trouble condition has been resolved.
